Data Management
Device Management
Connect and manage your industrial devices easily with Proxus IIoT Platform
Device Management
With Proxus, you can easily add your factory devices to the system, monitor their status, and manage them efficiently.What Does It Do?
Proxus device management helps you with:- Connecting PLCs, sensors and other industrial devices
- Monitoring device data in real-time
- Tracking device status and performance
- Quickly detecting connection issues
- Easily configuring device settings
Getting Started: Adding a New Device
To add a new device to the system:- Go to the Devices menu
- Click the New button
- Fill in the required fields:
- Device Name (e.g. “Line 1 PLC”)
- Device Type (e.g. “PLC/SCADA”)
- Location (e.g. “Production Area”)
- Click Save
When naming devices, we recommend using names that reflect location and function.
Example: “ProductionLine1_PLC”, “PackagingArea_Sensor1”
Monitoring Device Information
On the device details page, you can see:Basic Information
- Device status (Active/Inactive)
- Last communication time
- Data received amount
- Connection quality
Performance Metrics
- Total request count
- Successful requests
- Failed requests
- Average response time
Data Quality
- Accuracy rate
- Freshness rate
- Consistency level
Common Issues
1. Device Connection Problems
If device shows “Not Connected”:- Ensure the device is powered on
- Check network connection
- Verify correct IP address is entered
2. No Data Received
If device is connected but no data coming:- Check if data points are correctly defined
- Review scanning rate settings
- Ensure correct device profile is selected
3. Slow Data Transfer
If data is coming with delays:- Check network performance
- Optimize scanning frequency
- Remove unnecessary data points
Best Practice Tips
- Regular Checks
- Check device status daily
- Review performance metrics weekly
- Address connection issues immediately
- Proactive Monitoring
- Set alarms for important metrics
- Configure email notifications
- Schedule regular reports
- Security
- Use strong passwords
- Review access permissions regularly
- Keep track of firmware updates
Helpful Videos & Documents
Get Support
Contact us when you need help:- Email: support@proxus.io
- Phone: +1 (555) XXX-XXXX
- Live Support: support.proxus.io
Our 24/7 technical support team is ready to help you.
Next Steps
FAQs
How long does it take to add a new device?
How long does it take to add a new device?
Adding a basic device typically takes 5-10 minutes. This includes entering device information and basic configuration. More complex devices might require additional setup time.
Can I connect multiple devices at once?
Can I connect multiple devices at once?
Yes! Proxus supports bulk device addition. You can import multiple devices using our template spreadsheet or through the API.
What happens if a device loses connection?
What happens if a device loses connection?
Proxus automatically detects connection losses and attempts to reconnect. You’ll receive notifications based on your alert settings, and the system will log the event.
How can I improve device data quality?
How can I improve device data quality?
To improve data quality:
- Optimize scanning intervals
- Ensure stable network connection
- Use appropriate device profiles
- Regular maintenance and checks
Tips & Tricks
Quick Tips for Better Performance
Daily Operations
- Check device status at the start of each shift
- Review any overnight alerts
- Verify data quality metrics
Weekly Maintenance
- Review performance trends
- Check for firmware updates
- Backup device configurations
Monthly Review
- Analyze long-term trends
- Update documentation
- Review security settings
Need More Help?
Our support resources are always available:- Documentation: Detailed guides and references
- Community Forum: Connect with other users
- Training Videos: Step-by-step tutorials
- Live Support: Direct assistance from our team
Remember to check our Knowledge Base for detailed articles and troubleshooting guides.